Residential Tenancies Branch

Due to Covid-19, current service level changes at the branch are as follows:

  • The RTB office is closed to walk-in traffic. If you wish to make an appointment, please call 204-945-2476
  • All hearings for non-urgent applications for Orders of Possession are postponed.
  • Applications for Orders of Possession involving impairment of safety or unlawful activity will proceed.

For more information or to speak to a Client Services Officer, please call or email:
Telephone: 204-945-2476
Toll-free: 1-800-782-8403

Information for Landlords and Tenants due to COVID-19, click here.



Do you know your rights and responsibilities as a landlord or tenant? Do you have a problem you need to solve?

The Residential Tenancies Branch can help you by providing information on matters such as rent, repairs and deposits and mediating disputes between tenants and landlords. We provide information on your rights and responsibilities during a tenancy, investigate problems, and hold hearings to make decisions and issue orders on certain issues.

The 2020 rent increase guideline is 2.4 percent, effective January 1, 2020.

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