Rental laws are different in each province and in the U.S.A.  If you have a question about your rights or responsibilities as a landlord or tenant in Manitoba, you can contact us by phone or fax, in person, by mail or email.

Visit your branch office Monday to Friday from 8:30 a.m. to 4:30 p.m.

  • Residential Tenancies Branch
    1700 - 155 Carlton Street
    Winnipeg, Manitoba R3C 3H8
    Telephone: 204-945-2476
    Toll Free in Manitoba: 1-800-782-8403
    FAX: 204-945-6273

  • Our Office in Brandon:
    Residential Tenancies Branch
    143 - 340 9th Street
    Brandon, Manitoba R7A 6C2
    Telephone: 204-726-6230
    Toll Free in Manitoba: 1-800-656-8481
    FAX: 204-726-6589

  • Our Office in Thompson:
    Residential Tenancies Branch
    113 - 59 Elizabeth Drive
    Thompson, Manitoba R8N 1X4
    Telephone: 204-677-6496
    Toll Free in Manitoba:1-800-229-0639
    FAX: 204-677-6415

How to make a Freedom of Information Request

To submit a Freedom of Information and Protection of Privacy request, please visit and you will be directed to the online form.

Making a complaint or giving a compliment

At the Residential Tenancies Branch (RTB) we believe that open communication is the key to success.  Receiving feedback from you allows us to continue to improve the quality of our service we provide to you.  We welcome any comments you may have and there are a variety of ways for you to express your concerns or provide positive feedback about your experiences with our Branch.  We encourage you to get in touch with us, either in person or by telephone, mail or fax.

If you have a complaint or encounter a problem

The initial step in resolving a problem or voicing your concerns is to speak to an officer in our Branch.  The officer will attempt to solve your problem or address your complaint.  If you are not satisfied with the response from the officer you can ask to speak to a manager. 

A manager will speak to you immediately or if a manager is not available he/she will contact you within 1 business day.  If after speaking to a manager you are still not satisfied you can ask to speak with the Director of our Branch.  The Director will contact you within 2 business days to discuss your concerns or problems.

If you have a compliment

Positive feedback is very important to us and if you have had a positive experience with a member of our Branch we would appreciate hearing from you.  You can recognize their effort by contacting the individual directly or telephone, write, email or fax their manager with your comments. 

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