Rental laws are different in each province and in the U.S.A. If you have a question about your rights or responsibilities as a landlord or tenant in Manitoba, you can contact us by phone or fax, in person, by mail or email.
Visit your branch office Monday to Friday from 8:30 a.m. to 4:30 p.m.
- Residential Tenancies Branch
1700 - 155 Carlton Street
Winnipeg, Manitoba R3C 3H8
Telephone: 204-945-2476
Toll Free in Manitoba: 1-800-782-8403
FAX: 204-945-6273
email: rtb@gov.mb.ca
- Our Office in Brandon:
Residential Tenancies Branch
143 - 340 9th Street
Brandon, Manitoba R7A 6C2
Telephone: 204-726-6230
Toll Free in Manitoba: 1-800-656-8481
FAX: 204-726-6589
email: rtbbrandon@gov.mb.ca
- Our Office in Thompson:
Residential Tenancies Branch
113 - 59 Elizabeth Drive
Thompson, Manitoba R8N 1X4
Telephone: 204-677-6496
Toll Free in Manitoba:1-800-229-0639
FAX: 204-677-6415
email: rtbthompson@gov.mb.ca
How to make a Freedom of Information Request
To submit a Freedom of Information and Protection of Privacy request, please visit https://forms.gov.mb.ca/fippa/ and you will be directed to the online form.
Making a complaint or giving a compliment
At the Residential Tenancies Branch (RTB) we believe that open communication is the key to success. Receiving feedback from you allows us to continue to improve the quality of our service we provide to you. We welcome any comments you may have and there are a variety of ways for you to express your concerns or provide positive feedback about your experiences with our Branch. We encourage you to get in touch with us, either in person or by telephone, mail or fax.
If you have a complaint or encounter a problem
The initial step in resolving a problem or voicing your concerns is to speak to an officer in our Branch. The officer will attempt to solve your problem or address your complaint. If you are not satisfied with the response from the officer you can ask to speak to a manager.
A manager will speak to you immediately or if a manager is not available he/she will contact you within 1 business day. If after speaking to a manager you are still not satisfied you can ask to speak with the Director of our Branch. The Director will contact you within 2 business days to discuss your concerns or problems.
If you have a compliment
Positive feedback is very important to us and if you have had a positive experience with a member of our Branch we would appreciate hearing from you. You can recognize their effort by contacting the individual directly or telephone, write, email or fax their manager with your comments.
