Welcome to Families

As of May 30, 2025                  

Due to the mandatory evacuation order the Department of Families office in Flin Flon will be closed until further notice.                 

Please find below the list of emergency phonelines specific to the Flin Flon Office Closure Only. These lines will be in operation during normal business hours 8:30-4:30.                 

• For emergency Flin Flon EIA matters, please call 204-726-6140
• For emergency Flin Flon CLdS matters, please call 204-761-3745
• For emergency Flin Flon MSPD matters. please call 431-294-6713
• If you need to redirect supplies received from DHSU/MDA please call: 204-945-3000 or
  1-800-561-8313
• For new DHSU requests please call 204-945-4393

Regional Social Services After Hours Emergencies
After-hours emergency support is available if you have a crisis that cannot wait until regular business hours.

• Phone: 204-945-0183
• Toll Free: 1-866-559-6778
• TTY: 1-800-855-0511 (Manitoba Relay Service)

          

Employment and Income Assistance (EIA) and Manitoba Supports for Persons with Disabilities (MSPD) cheques will be available for pick up at Families offices across the province. If you receive your benefits by direct deposit, you are not affected.                       

• In Winnipeg, MSPD cheques will be available at 114 Garry Street. For all other communities, MSPD cheques will be available at the local Families office.
• EIA and MSPD cheques for Flin Flon residents and any other locations that are currently evacuated will be available for pick up at the 401 York Avenue distribution centre in Winnipeg.
• EIA cheques will be available at the office where you receive services, with the exception of those who receive services from Access Downtown (640 Main St, Winnipeg.) These will be distributed from 128 Market Ave.
• If you need help to identify your local office, or you are an evacuee and need to have your cheque redirected, please contact the EIA Service Centre at 204-948-2888 (within Winnipeg) or 1-855-944-8111.
• All Income Supplement Program cheques including Rent Assist, Manitoba Child Benefit, Manitoba Prenatal Benefit and the 55+ JR component cheques, will be available for pick up at distribution centres across Manitoba beginning June 2, 2025.

Essential mail, including cheques for trade vendors, service providers and income supplement programs will be available for pick up at distribution centres across Manitoba beginning June 2, 2025.                      

Please visit https://www.gov.mb.ca/postaldisruption/ for more information and to find the distribution centre for your community.