Emergency Social Services
Family Services provides emergency social services to support the local authority's response teams.
There are regional offices located throughout the province. The regions are: Winnipeg, Central, Interlake, Parkland, Westman, Eastman and Northern.
Staff assigned to assist a local authority may be: social workers, Employment and Income Assistance Counsellors, Child Care Coordinators, Behaviour Specialists, Finance Officers or administrative support.
Services Supported
Family Services supports the following services:
- Registration and inquiry services
- Consists of the registration of evacuees
- Provides assistance to reunite families
- Responds to inquiries
- Emergency food services
- Provides food or meals to those persons without food or food preparation facilities
- Food should be culturally appropriate and sensitive to the dietary needs of the evacuees
- Emergency clothing services
- Provides clothing or emergency covering to help preserve health and modesty until regular sources of supply are available
- Diapers are the most commonly provided clothing item
- Emergency shelter services
- Arranges for safe, immediate, temporary lodging for evacuees
- Accommodation may be congregate facilities, private arrangements, or hotel/motels
- Emergency personal services
- Provides information on the immediate emergency help available
- Arranges for temporary care of unattended children and dependent adults
- Provides counselling to people with personal problems and needs created or aggravated by the emergency
- Reception centre services
- Provides staff support to one-stop facilities that are capable of providing:
- registration and inquiry
- food services
- accommodation
- lodging
- personal services
- Coordination of emergency social services in reception centres
- Liaison officers and/or on-site response personnel to advise/assist local authorities
How to Obtain Emergency Social Services
During emergencies, requests for Emergency Social Services can be made by contacting your local authority (Mayor, Reeve etc.)