Emergency Social Services

Family Services provides emergency social services to support the local authority's response teams.
 
There are regional offices located throughout the province. The regions are: Winnipeg, Central, Interlake, Parkland, Westman, Eastman and Northern.
 
Staff assigned to assist a local authority may be: social workers, Employment and Income Assistance Counsellors, Child Care Coordinators, Behaviour Specialists, Finance Officers or administrative support.

Services Supported

Family Services supports the following services:
  • Registration and inquiry services
    • Consists of the registration of evacuees
    • Provides assistance to reunite families
    • Responds to inquiries
  • Emergency food services
    • Provides food or meals to those persons without food or food preparation facilities
    • Food should be culturally appropriate and sensitive to the dietary needs of the evacuees
  • Emergency clothing services
    • Provides clothing or emergency covering to help preserve health and modesty until regular sources of supply are available
    • Diapers are the most commonly provided clothing item
  • Emergency shelter services
    • Arranges for safe, immediate, temporary lodging for evacuees
    • Accommodation may be congregate facilities, private arrangements, or hotel/motels
  • Emergency personal services
    • Provides information on the immediate emergency help available
    • Arranges for temporary care of unattended children and dependent adults
    • Provides counselling to people with personal problems and needs created or aggravated by the emergency
  • Reception centre services
    • Provides staff support to one-stop facilities that are capable of providing:
      • registration and inquiry
      • food services
      • accommodation
      • lodging
      • personal services
  • Coordination of emergency social services in reception centres
  • Liaison officers and/or on-site response personnel to advise/assist local authorities

How to Obtain Emergency Social Services

During emergencies, requests for Emergency Social Services can be made by contacting your local authority (Mayor, Reeve etc.)