Right Care. Right Time. Right Place.
 

Emergency Medical Service (EMS) Investments

Paramedics provide pre-hospital care to people who are sick or injured. This includes timely and safe medical assessment, treatment, and transportation services to health care facilities. Paramedics provide a high level of care from the moment they reach a patient until they get to a health care facility. In 2015/16, there were more than 110,000 calls for service in Manitoba.

Plans to transform emergency medical services include the implementation of recommendations from the 2013 Manitoba EMS System Review. The review resulted in a recommended province-wide response time standard of not more than 30 minutes for 90 percent of the population, 90 percent of the time. In 2015/16, 95.52 per cent of calls south of the 53rd parallel met this standard during daytime hours and 94.67 per cent during night time hours.

While this is good news, there is still more that can be done. Some sites have difficulty retaining enough staff to provide services and many rural stations are staffed part time, with staff on-call or called back to provide care outside of regular hours. This increases response times and costs, as staff first have to return to the station and then go out on the call. Other sites receive very low volumes of calls, which is not an efficient use of resources.

Manitobans deserve to have predictable, reliable ambulance services right across the province. The 2013 review recommended the relocation or restructuring of a number of station locations across Manitoba (south of the 53rd parallel). These recommendations were validated by an expert task force made up of government and regional officials, as well as paramedics. This included reviewing data from Manitoba Transportation Communications Centres on call volumnes and dispatch to identify opportunities to strengthen the system.

These changes will allow us to better locate the services and match resources with actual call volumes to achieve response time standards.




Flexible dispatch

When an ambulance is on a call, resources can to be shifted to ensure the ambulance can respond quickly when needed. This work happens often in rural Manitoba to ensure coverage is available when people need it most. This is known as `flexible dispatch'.

Flexible Displatch Graphic Showing Community A and Community B both
have ambulance stations.

Community A and Community B both have ambulance stations.


Flexible Displatch Graphic Showing When the ambulance in Community B
is sent out on a call

When the ambulance in Community B is sent out on a call.


Flexible Displatch Graphic Showing The ambulance from Community A is sent to a point in between the two communities.

The ambulance from Community A is sent to a point in between the two communities.


This ensures that both communities have ambulance coverage in case a second call is received.

This ensures that both communities have ambulance coverage in case a second call is received.




Maps

The first map shows the current number and location of EMS stations in southern Manitoba. There are daytime and nighttime drive time representations for each EMS facility.


Catchment Legend

The second map shows the future number and location of EMS stations in southern Manitoba. Note that all stations will be operated 24 hours a day, seven days a week.



Catchment Legend

Both maps show the areas that each station responds to, as well as the response times for each station.