Materials Distribution Agency (MDA)
Home Care Equipment
Email: mdamedicaleq@gov.mb.ca
Established in 1974, Manitoba Home Care service is the longest standing comprehensive service of its kind in Canada. The Manitoba Home Care Program is a community based program that provides home support to individuals, regardless of age, who require health services or assistance with daily living activities. Manitobans eligible for Home Care services receive the necessary medical supplies and equipment to support their care plan wherever they may reside within the province. This helps individuals to stay in their own homes for as long as is safely possible.
In 1997, Manitoba Health and MDA amalgamated warehouse functions and the Agency was made responsible for the Manitoba Home Care Equipment and Supplies Program. MDA continues to be responsible for the Provincial Home Care Equipment Program and liaises closely with RHAs to ensure that services remain current, cost effective and efficient. MDA developed a province wide logistics network and utilizes the most cost effective delivery options offered by Canada Post, Purolator, air carriers and contracted couriers which translates into increased savings. Many delivery and shipping options are available including rush, overnight and air service.
Equipment is either fully or partially assembled before it leaves the MDA warehouse. Set-up instructions are included to complete assembly in the home. Set-up instructions are available under Forms and Downloads.
MDA has a Medical Device License and a Drug Establishment License through Health Canada and is a Good Manufacturing Practices (GMP) certified facility. Specialized MDA medical technicians assemble, service and maintain the equipment provided for the Home Care Program. When equipment is not functioning properly in the field, MDA will exchange the equipment at MDA's cost. Service, maintenance and exchange of equipment are included in the monthly rental rates. MDA coordinates with the client for pickup when a client no longer requires the equipment.
MDA provides after hours emergency service and medical technicians are available 24 hours a day, seven days a week.
MDA Medical Equipment Technician (8 am - 4 pm): 204-945-6376
Toll Free (8 am - 4 pm): 1-877-632-7867
MDA After Hours Emergency (4 pm - 8 am): 204-805-4096
MDA Medical Product Catalogue Sections:
Forms:
- Standard Medical Supplies/Equipment Order Form
(this PDF document requires Adobe Acrobat or Adobe Reader to utilize form features) - Grab Bar & Transfer Pole Installation Fax Form
